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February 21, 2019, All Day @ Online
Interested in getting off to a great start with a new customer and nurturing that business relationship for the future. What is new customer on-boarding? Why is it important? Walk away knowing what you need to do to successfully on-board and keep a customer while identifying all the simple things you and your business must avoid. Explore customer on-boarding strategies, tactics and best practices. By collecting actionable insights into your customer's behavior, business culture and definition of value from day one, you will be able to develop an on-boarding process that not only meets, but exceeds the expectations of your customers!